Ev77 Privacy Policy — Your Data is Safe With Us

1. Introduction

Ev77 (referred to herein as "we", "us", or "the platform") is a responsible online betting and gaming platform. We believe protecting your personal data is both our ethical and legal responsibility.

This Privacy Policy is written to help you clearly understand what information we collect, why we collect it, and how your data is kept completely safe with us. It has been written in plain language with everyday Bangladeshi users in mind.

This policy belongs to ev77 Terms & Conditionsshould be read alongside this document. Together, they give you a complete picture of our platform.

2. What Information We Collect

We collect different types of information from you — some you provide directly, and some is collected automatically.

Information you provide directly

Automatically Collected Information

• IP address and device information (operating system, browser)
• Login time & location data
• Time spent on the platform and page visit data
• Betting history & gaming patterns
• Full transaction history
• Cookies & Session Data

3. How We Use Your Information

Ev77 uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

• Account Management: Your information is used to create, verify, and secure your account.
• Transaction Processing: Payment information is used to process deposits and withdrawals quickly and securely.
• Identity verification (KYC): KYC information is verified to meet legal obligations and prevent fraud.
• Customer support: Your contact information is used to promptly resolve any complaints or queries you may have.
• Promotions & Bonuses: Your data may be used to send you relevant offers based on your preferences.
• Security assurance: Device and IP information is used to detect suspicious logins and fraudulent activity.
• Legal Compliance: Certain data must be retained to meet regulatory authority requirements.
• Responsible Gaming: Identifying unusual betting patterns to support users who may be at risk of problem gambling.

4. Who We Share Your Data With

We share information only in limited circumstances and strictly for legitimate purposes. Your data is never shared with anyone beyond the parties listed below.

Lawful basis for sharing data

• Payment Processors: Minimum necessary data is shared with Mobile Pay, Nagad, Rocket, or crypto payment providers to process transactions.
• KYC verification service: Secure third-party verification services may be used for identity verification.
• Legal authorities: We may be required to disclose information in compliance with a court order or government directive.
• Anti-money laundering authority: Certain transaction data may be shared with regulatory authorities to help prevent financial fraud.
• Technology Partners: Cloud service providers may access limited data to operate the platform, but are bound by strict confidentiality agreements.

5. Cookies & Tracking

Ev77 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and improve platform performance.

Cookie type

• Essential Cookies: These are essential for maintaining your login session and platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your language, theme, and preference settings.
• Analytics cookies: Used to understand which pages are most visited and where issues may be occurring.
• Security cookies: Device fingerprints are stored to detect fraudulent login attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.

6. Data Security Measures

Ev77 uses industry-leading security technology to protect your privacy. Our protection works across multiple layers, so even if one layer is compromised, your data remains secure.

• 256-bit SSL/TLS Encryption: All data transmissions are secured with industry-leading encryption.
• Two-Factor Authentication (2FA): Account security is doubled by using OTP at login.
• Firewall & DDoS protection: Advanced firewalls are active to protect our servers against external threats.
• Encrypted Database: All stored data is kept in encrypted form.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Staff Training: Staff who have access to customer data undergo strict privacy training.

7. Data Retention Period

Ev77 does not retain your data longer than necessary. Different types of information are subject to separate retention policies.

Once the applicable retention period ends, your data is securely deleted or anonymized so that it can no longer be linked to you.

8. Your Rights

Ev77 respects your right to data privacy. Your key rights are outlined below:

To exercise any of these rights, please contact us: support@ev77.wine — We will respond within 30 business days.

9. Protection of Minors

Ev77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process personal information from minors.

If a parent or guardian discovers that their child has been using ev77, please immediately support@ev77.wineto contact us. We will promptly close the account and delete all associated data.

10. Policy Changes

Ev77 may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations. For any significant changes, we will notify you by email or through a platform notification.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions regarding this Privacy Policy, please contact us: support@ev77.wine